the platform is not mobile friendly as it require a keypad to type your 4 digit key.the procedure is not difficult, so just follow the step below to get it done.
you may like to read what is mtn web self service ( wss)
==> visit https://selfservice.mtnonline.com/. you will see a login box at the right corner of the page
==> now, out of the 16 digit number, insert the first 12 digit (customer id) in the first box, and insert the last 4 digit key in the second box then click login.you will gain access to service yourself.
note that when you are logged in for the first time, you will be asked to change you password (4 digit key), do that and you will receive an sms alert to confirm the changes.
benefit of mtn web service
you may like to read what is mtn security number and how to get yours
==>SIM ReplacemenSIM Replacement
==> View Call Details
==> Change Security Key
==> Share 'N' Sell
==> PUK Request
==> Balance Enquiry
==> Activate data bundle
==> Activate and deactivate call forwarding
in my future post update, i will share with you on how to use most of the options in the web self service, so subscribe by email and never miss my future post updates Subscribe by email.
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